All UK deliveries are shipped at the flat rate of £3 per order. Please contact us at: email@example.com if you would like a quotation for international deliveries.
We aim to dispatch your order on the same working day IF your order has been received by 2pm.
However we may not always make the post office collection time, so your parcel may not be collected from the post office until the following working day.
All Smaller parcels are sent via Royal Mail Second Class. If you need your items urgently please contact us and we can upgrade you to first class.
Big items go via DPD next working day delivery. If your order is received before 11 am we aim to get it out that same day (Mon – Fri only) If it is placed after 11am it will go the next working day.
Orders received over the weekend are dispatched on the Monday.
Deliveries are not made on UK Bank Holidays and these are not counted as working days.
A signature will be required upon receipt. If you need for item(s) to be shipped to a location other than you billing address (e.g., work), be sure to input the correct delivery location on the checkout screen.
We reserve the right to withhold delivery to any particular place or location at our sole discretion.
Personalised are processed in the order they are received, we aim to get them out within 2 working days, however during busy periods they can take up to 2 weeks to send out. If you need the item urgently please contact us and we will do out very best to facilitate your needs.